In the automotive industry, Galpin Motors is a name widely known for being synonymous with words like “innovation,” “consumer-driven” “and excellence.” The family-owned and operated dealership, located in North Hills, California, continues to set the standard for all others, particularly in the realm of automotive customer experience. As the No. 1 volume Ford dealer in the world for 25 consecutive years, Galpin Motors is a leading authority on Ford cars, trucks and SUVs and pioneered the “dealership as destination” concept, hosting the first full-service Starbucks inside an automotive dealership, and the first restaurant. The dealership offers Club Aston, the luxury showroom designed to deliver an unequaled customer experience, and has recently opened Jewell’s Exquisite Timepieces and Accessories Boutique as its latest addition.
AutoSuccess & DealerELITE are both designed to keep the view from the sales floor front and center in everything we do, and we've come up with an exciting new way to accomplish this. Our new Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technologies and ways to motivate staff — giving our readers the benefit of their experiences.
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