• You could sum up Megan Barto’s strategy for working with customers in a single word: comfort.

    “Everybody talks about loyalty,” said Barto, who leads customer relationship management (CRM) and business development for Ciocca Hyundai of Lebanon, Pennsylvania. “But I don’t think it’s as much about loyalty as it is about comfort. We want customers to know what to expect when they come here. Comfort builds loyalty.”

    Welcome To AutoSuccess

  • AutoSuccess & DealerELITE are both designed to keep the view from the sales floor front and center in everything we do, and we've come up with an exciting new way to accomplish this. Our new Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technologies and ways to motivate staff — giving our readers the benefit of their experiences.
    Click here for more info...

  • Mosley 247

click here to view
our archived issues
click here to
check out our
podcasts and videos

about us
contact us

This email address is being protected from spambots. You need JavaScript enabled to view it.