Since the dawn of the live chat industry, stories have been passed down from dealership to vendor to dealership through the proverbial telephone. Stories that have no basis in fact today.
These myths create fear and ignorance around a form of communication that is so profitable, so easy-to-use and one of the best tools created for dealer-to-consumer interaction ever developed in the modern age.
AutoSuccess & DealerELITE are both designed to keep the view from the sales floor front and center in everything we do, and we've come up with an exciting new way to accomplish this. Our new Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technologies and ways to motivate staff — giving our readers the benefit of their experiences.
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