Ingersoll Rand Launches Impact Wrench with Visual Air Pressure Gauge
The 2146Q1MAX delivers best-in-class power paired with ergonomic improvements.
Tekmetric’s Digital Authorization Update Promotes Efficiency
Tekmetric, a Houston-based automotive repair technology company, has announced its digital authorization update to the Tekmetric Shop Management System. These updates support automotive repair shop owners in obtaining full and complete digital authorization by attaining digital signatures, providing full repair order (RO) authorization histories and building upon existing compliance procedures for state regulations. The first
Milwaukee Unveils Ratchets with Flexible Head Design
These wrenches feature a flexible head design that allows better access in hard-to-reach spaces.
Are Self-Service Kiosks Here to Help Advisors — or Replace Them?
Self-service technology completes the most tedious tasks and gives advisors the space for better customer interactions.
Cox Automotive Study: Shortages Hold Back Service Departments
The study reveals dealership market is share up to 34% with another 66% of the service department market still up for grabs.
Best Practices for Service Department Phone Usage
Three ways to not only survive but thrive in service by leveraging the phone.
3 Questions Dealers Need to Ask About Warranty Labor Rate Increases
If you cannot answer yes to all three of these questions, it’s costing you money.
The Secret Ingredient To Winning Back Service Customers? Trust.
What would it take to move shoppers to not only put dealerships into their consideration set, but to choose one for service?
How Your Dealership Benefits When Sales and Service Join Forces
Bridging the gap between sales and service enhances the customer experience.
Improving Customer Service In A Booming Market
With a focus on service advisor training, Edmark Toyota has improved service numbers as well as customer trust and satisfaction.
myKaarma Launches TextDirect
The tool allows auto dealer service departments to receive all text messages sent to the dealership, even if to the landline.
myKaarma Mobile Service Software Brings Service to Customer’s Preferred Location
The comprehensive smart scheduling tool displays available time slots based on job type, technician availability and more.