In the Weeds: Three Keys for Your Sales Game
So, let’s push the big, black chairs away from the desk, put the coffee or Red Bull down and get into the weeds for this month’s edition to discuss a few useful topics for those of us banging around out there on the blacktop.
Are Your Fixed Ops Goals High Enough?
If you do not have a BHAG, you are not earning the net profit you deserve from your investment in fixed ops.
George Dans Launches ‘Market Disruptor’ iMobile Training Platform
Managers can track the time their reps have spent on the platform and track their progress. Managers can also assign training modules to their entire team and work on specific training over a period of time.
Looking to Boost Profit Margins? Might Be Time to Consider Your Own Branded F&I Products
Whether your dealership is franchise or independent, transitioning to a dealer-owned warranty program may be a significant key toward increasing your profit potential, despite the direction of sales activity in the near future.
Podcast: Vehicle Shipping and Your Dealership
Terrance Evans of MetroGistics speaks with us about dealing with vehicle shipping and logistics for your dealership.
F&I Solutions: Think Through the Sales Process to Ensure Customer Satisfaction
The finance team needs to get out of their offices and involved in putting car deals together whenever possible — and the best will do so. They earned their role as a finance director/ producer because they are the best closers in the store.
Three Things Required for Every Sale
Each day, new tricks, techniques and magic formulas seem to crop up, all designed to make selling easy. Let’s face it: These are mostly gimmicks. There is no “silver bullet.” But there are three essential basics that must happen in order to sell anything.
Employee Retention Impacts Owner Retention
In many of my workshops, I ask the dealers and general managers attending the following question: “What do you do with a salesperson who sells an average of five units a month?” I’m guessing you know the answer to that question yourself — it probably sounds something like: “You’re out the door,” or “I don’t tolerate anyone selling just five cars a month!” Right?
Looking to Improve Your F&I Department? Rethink Your People Strategy
To remain competitive in today’s retail automotive space, each step of the car-buying process must be a positive experience for customers. From salespeople to F&I employees, your team must prioritize customer satisfaction.
Increasing Your Capture Rate with Sales Basics
What would it look like if you increased your capture rate by just 5 percent? This is a question to continually ask your management team.
Sales Management Leads to Higher Service Absorption
It should be every dealer’s and fixed ops manager’s mission to put forward a plan to move aggressively toward achieving 100% service absorption.
Making Fixed Ops a Partner in Dealership Profitability
When a team understands the greater goal is to sell and service more cars, it helps to create a culture of working together for the good of the dealership.
