Ship.Cars, a provider of innovative software solutions for the car hauling industry, announced a partnership with 3rd party communication service Logytext. This alliance paves the way for a new feature to be added to the Ship.Cars SmartHaul TMS platform, Driver Chat.
Driver Chat aims to centralize communication with drivers, boost efficiency for dispatchers and improve satisfaction for their shipping customers.
“This collaboration marks a significant leap forward in how we support our carriers and continue to enhance our SmartHaul TMS platform,” said Eftim Eftimov, president of Ship.Cars. “Our commitment to innovation is unwavering and we believe this partnership will not only elevate our industry, but also empower those who keep it moving.”
Instead of relying on various devices and apps, Driver Chat allows dispatchers to send SMS and MMS messages seamlessly to any device or app the driver is using, all while maintaining a unified message feed to ensure no critical information is lost. Simultaneously, carriers and owner operators gain the ability to monitor activities, bolster accountability and resolve conflicts with unprecedented efficiency.
The SmartHaul TMS Driver Chat feature provides:
- The ability to send SMS and MMS messages to any device or app the driver uses directly from the SmartHaul TMS platform
- Compatibility with WhatsApp, Zapier, Peruse, Chat GPT and ELD
- The option to send mass messages to multiple drivers, saving time
- Message scheduling for specific dates and times
- Custom reporting and a continuous record of all message threads to prevent small problems from escalating
Addressing Critical Industry Challenges
In today’s fast-paced world, efficient communication is of paramount importance. The company’s partnership with Logytext addresses pressing needs within the logistics industry, enabling carriers to optimize their operations and minimize communication-related challenges. This development marks a significant step forward in enhancing productivity and transparency in the logistics industry.
“Driver Chat will greatly simplify communication for dispatchers, drivers, owner operators and carriers, helping them work smarter and faster in the SmartHaul TMS platform,” said Vladimir Kadurin, product and operations lead at Ship.Cars.
The Ship.Cars SmartHaul TMS platform currently hosts over 35,000 users each month, with 4,000 daily active users. Serving over 30,000 carriers, 90,000 drivers, and 110,000 trucks, Ship.Cars is committed to empowering both shippers and carriers to boost efficiency, save valuable time, and drive business growth.
