Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
Pilot Travel Centers, GM, EVgo Make Convenient, Accessible Charging a Reality
Now available in 13 states, the network features an elevated charging experience, providing EV travelers access to the same amenities offered at existing Pilot and Flying J travel center locations.
Closing the Appraisal Gap
A new OBD II enriched with VIN-centric reconditioning cost data, not estimates, is now integrated into workflow software to eliminate intentionally overlooked or ignored yet authentic reconditioning exposure at appraisal.
Kain Automotive Joins NCM Associates to Expand Leadership Training Solutions
This strategic merger is a significant step forward for both industry leaders, delivering a comprehensive range of solutions to their valued customer bases.
Turning ‘Touchpoints’ Into ‘Trust Points’
From small talk to budget discussions to making the sale, every exchange is an opportunity to establish trust.
Widewail Report Says EV Customers Leave More One-Star Reviews
To unlock trends in consumer behavior and sentiment, Widewail’s data science team performed a topic and sentiment analysis on 800,000 reviews with sufficient content.
STELLA Automotive AI Integrates with Xtime
This new read-write data integration will provide benefits for mutual dealer customers of both STELLA Automotive AI and Xtime.
Comvoy.com Launches Online Resource to Help Businesses Navigate Road to Net Zero
The intent is for NuPropel to be the place industry stakeholders can trust to be both current and neutral.
TotalCX Integrates with Elead
TotalCX’s collaboration with Elead through ICOM AI technology provides a distinctive advantage to dealerships and automotive businesses.
The Alliance Promotes JC Washbish to President
Washbish will work directly with the Alliance board of directors on organizational directives, business development and industry relations.
