3 Reasons Why You Can Hire the Right Salespeople
Sales is an occupation that, in general, has a higher turnover than most other occupations. This is largely due to the tough learning curve and competitive nature of selling. Not surprisingly, the industry with one of the fastest turnarounds is automotive sales.
The True Cost of Turnover and How Dealerships Can Fuel Retention
With the plateau of car sales in 2017 and margin compression in full swing, dealerships need to look internally to identify new ways to save costs and protect their bottom line.
A Whole New Profit Center for Your Dealership
When customers visit a dealership, it’s one of the few times when insurance may actually be at the top of their mind. After choosing their vehicle and settling on a price, obtaining insurance for their new ride is one of the last, but most important steps in the process before they hit the road. This presents dealers with an opportunity to capitalize on selling an insurance policy.
Accelerating Down the End of a Cul-de-sac on Techs
Lately, factories are justifiably focused on the crescendo of long overdue tech recruitment and training programs. However, there is not, as of yet, a feverish discussion to save the precious techs we have, nor how to keep apprentice techs from “washing out” either in training or on their new job.
The True Cost of Turnover and How Dealerships Can Fuel Retention
Investing in ongoing training and hiring the right people for the right roles will decrease turnover and positively impact the dealership for current employees, potential employees and, most importantly, customers.
Marchex Automotive Study Reveals the Cost of Saying ‘No’ to Customers Over the Phone
If a store representative said a part was “out of stock” or that a store location had “no appointments,” customers typically reacted negatively.
Are You Letting Revenue Slip Through Your Service Department?
For every sales piece you create to drive new car sales, you should think about how this could also drive revenue for the other departments.
Looking to Drive More Fixed Ops Profits to Your Dealership? Focus on Your People Strategy
Your fixed ops department has the potential to be a major profit center for your dealership — and employees are your dealership’s main source of competitive advantage. By putting a great team in place, you can ensure your dealership secures more fixed ops business and remains successful in the event of a vehicle sales decline.
Three Rules for Maximizing Your Service Marketing ROI
Many dealers will sign up for a marketing product or service campaign with the intention of bringing more customers into their service department in order to increase their customer pay business, improve owner retention, raise CSI and, of course, build net profits.
Close the Loop of Missed Calls to Win in Today’s Mobile World
Don’t let an underperforming phone system cost you money. By learning how a robust communication platform can help you close the loop on missed calls, you can win in today’s mobile world.
