CallRevu and Phone Ninjas Announce Partnership
This partnership enables dealerships to receive the highest value of coachable calls to their stores, missed opportunity text alerts sent to dealership management from CallRevu’s call tracking and monitoring solution, and coaching and training from Phone Ninjas to find the root cause of any opportunities packaged with corrective actions to achieve better business outcomes and sell more cars.
Securing Customer Data Management to Expect (& Capitalize Upon) the Unexpected
The most obvious benefit of CDM is time. Quickly pulling customer and vehicle information on high-volume days relieves administrative burden so the service team can focus on repairs.
Why Is It Called ‘Fixed Operations’?
Give your customers reasons to come back, keep your name in front of them every month, make sure you have convenient hours, train your service and parts team on how to effectively communicate with your customers by offering benefits, always exceed the customer’s expectations and remember: if you don’t care, they won’t either.
New iRecon, vAuto Provision Integration Offers End-to-End Used Vehicle Inventory Management
Every day a used vehicle sits in service or waits on a vendor for reconditioning, dealers lose out on opportunities to increase turn, while the holding costs weigh heavy on their profits.
Sanity for Safety Recall Madness
AutoAp a vehicle safety-recall, monitoring, intelligence and reporting company, announced the availability of Safety Recalls: Think You’re Covered? – Mitigate Your Liability and Increase Profitability, a reference guide and user’s manual for auto dealers.
ENG Announces 4th Edition Automotive Warranty Management Conference
The conference will provide attendees with immediate implementable warranty program strategies that drive customer satisfaction and continuous improvement and offers an invaluable opportunity to share best practices, challenges and solutions for collaboration amongst the warranty value chain.
Management 101: Missed Opportunities
A general manager has many responsibilities — from hiring management positions, developing short- and long-term goals, forecasting, advertising and merchandising strategies, to increasing profitability — basically nothing short of being the responsible party for all operations.
Are Your Eyes Fixed on the Recall Target?
Recall management is no longer a fringe strategy to keep your service department busy, but rather a major disruptor in the automotive industry that is winning consumer loyalty.
Dealers Now Have Unequaled Insight and Control Over the Liability And Financial Impacts Caused By Safety Recalls
Worse, mainstream recall sources often fail to identify affected vehicles or provide delayed recall reporting for weeks to months later. Dealers can ill-afford to find out after selling vehicles that they were affected prior to sale.
AutoAp, Inc. Releases New Safety Recall Business Intelligence Service, Enabling Dealers to Reduce Their Risks by More Than 80%.
In addition to clearly seeing their safety recall liability, the business intelligence behind this new service enables dealers to easily visualize the full economic gain to their dealership when they resolve recalls quickly.
