Dealers now have unequaled insight and control over the liability and financial impacts caused by safety recalls.
Beaverton, OR – Most dealers are unable to obtain the full liability and financial impacts that safety recalls present to their dealerships, or know the specific actions they should take to minimize these risks and maximize profitability. Worse, mainstream recall sources often fail to identify affected vehicles or provide delayed recall reporting for weeks to months later. Dealers can ill-afford to find out after selling vehicles that they were affected prior to sale.
Therefore, to equip auto dealers with the insights they need to make even better business decisions and a new level of confidence in recall identification, management and disclosure, AutoAp recently launched Safety Recall Insights℠. Using innovative and proprietary business intelligence technology, Safety Recall Insights is built on AutoAp’s Dynamic Recall Management service, which provides the most accurate, timely and comprehensive recall management capabilities in the industry.
“Without AutoAp’s services, I can’t even begin to fathom how other dealers are managing safety recalls. With their new business intelligence service, AutoAp now helps us prevent and mitigate the risk of selling cars with open safety recalls even more.” Chris Cleveland, Compliance Director, Galpin Motors: North Hills, CA.
Safety Recall Insights enables dealers to:
- Gain insights into their liability and financial impacts due to safety recalls,
- Reduce liability by knowing which actions to take, based on specific recommendations rendered by Safety Recall Insight’s on-demand business intelligence,
- Generate additional warranty reimbursement due to identifying more in-brand safety recalls, and
- Compare their performance against dealers in their state, nationally and those who carry their brands, as well as Best Practices dealerships.
“This is a game-changer: We receive a summary of my team’s performance and can obtain benchmarks against other dealers, with actionable recommendations. It’s like an insurance policy that pays for itself!” Brad Preble, President, Carr Auto Group: Beaverton, OR
Safety Recall Insights incorporates AutoAp’s Safety Recall Liability Score℠, and is also accessible from mobile devices, so dealer principals and executives in service, sales and inventory have on-hand and on-demand recall insights, showing the results of their recall management efforts.
“I can see our safety recall performance at a glance, right on my phone. Before we started using AutoAp’s services, we thought we had recalls handled.” Mike Baker, Digital Media Manager, Antioch Auto Group: Antioch, CA.
This proprietary SaaS (software as a service) product enhances AutoAp’s DRM service, used by more than 1,000 dealership rooftops and by numerous rental car companies and fleet managers.
AutoAp’s research indicates that on average, dealerships nationwide have more than 15 vehicles out of every 100 in inventory with at least one open safety recall – a > 15% ‘open rate’. DRM users have decreased their average ‘open rate’ to 4.7% and ‘power users’ have an open rate of 2.6%, an 83% reduction of ‘open-recalled vehicles’ in inventory, with a commensurate reduction in recall liability.
“Their new business intelligence service makes it simple for any dealer to solve the recall problem.” Brad Sowers, Dealer Principal, Jim Butler Auto Group: St. Louis, MO.
In addition to clearly seeing their safety recall liability, the business intelligence behind this new service enables dealers to easily visualize the full economic gain to their dealership when they resolve recalls quickly. Dealers can:
- Reduce holding cost erosion by having cars on the front line, faster
- Increase revenue by getting cars sale-ready when fresh
- Improve service bay efficiencies
- Boost service warranty reimbursement revenue by identifying more affected vehicles
- Save significant time managing safety recalls
- Obtain the most accurate and timely safety recall alerting system available
“Without an automated service providing on-demand insights to the liability and costs associated with safety recalls, it is difficult to know the full safety recall impacts – without significant effort on an ongoing basis. AutoAp’s solutions are the only insightful, accurate, timely and comprehensive professional grade services – which are what dealers demand in this frequent-recall and highly-litigious market.” Mark Paul, CEO of AutoAp, Inc. told us.