AutoMap LLC Promotes Mark Sargeant to CEO
Sargeant was promoted on Sept. 30 and will take on his new duties of leading and growing AutoMap’s vehicle inventory tracking technology. AutoMap specializes in providing OBD vehicle tracking for automobile dealers, OEMs, auctions and financial institutions.
The High Cost of Ignorance
For those dealers who are committed to make ongoing training a culture within their dealership, I’m betting this year will be another sales record in both sales and service.
Educate, Don’t Sell with Videos
If you could say anything that you wanted to say to a shopper who you knew was watching your video from your competitor’s lot, what would you say?
Dealer Panel: How Do You Encourage Employees to Volunteer Within Your Community?
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
Preparing for the 2020 Applicant Economy
With the summer sales season in full swing, it might be hard to imagine planning ahead and preparing for the demands next year will hold. But this is the time to start thinking about what is working and what needs to change to set your dealerships up for a successful 2020. Your best bet will be to start planning for the needs of your true competitive advantage: your people.
Volunteering as a Hiring Guide & Benefit
I’m always inspired after reading through our contributors’ articles each month. Their willingness to share their leadership, sales and marketing advice is a testament to the generosity of our industry.
Why Do We Resist Change? Part 2
This month, Publisher Susan Givens continues with a summary of tips about overcoming resistance to change within organizations.
Is Your Technology Costing You Opportunity?
You now have more tools to provide every single customer with a higher level of service — whether it be in sales, F&I, service, parts or your collision center. This, in return, will produce more sales, increased profits and a customer who will want to come back for all of their automotive needs.
Why Do We Resist Change?
Resistance to change is one of the most common obstacles that businesses face during organizational change. Ideally, you can replace that resistance with support, boosting project results across the board.
Anatomy of a Dealership Detail Department
If you take the time to view your detail operation using these five Principles of Production, you will see that there are problems that are costing your dealership a lot of money.
