Cox Automotive Study Examines Best Practices of Dealerships Thriving in an Accelerated Digital Landscape
Cox Automotive’s survey of more than 450 franchise dealerships found those embracing new business solutions and digital capabilities became more efficient and profitable, while seeing consumer satisfaction scores soar to record highs.
Service Customers Must Convert Digitally
Digital conversion and self-service check in including checkout with payment are being established as the preferred customer journey to remove friction.
VUE DMS Study Reveals Shifts Toward Cloud-Native DMS
Automotive dealers indicate criteria for selecting DMS, prefer Microsoft-based cloud solutions.
VUE DMS Study Reveals Shifts Towards Cloud-Native Dealer Management Systems
Automotive dealers indicate criteria for selecting DMS, prefer Microsoft-based cloud solutions
Autotrader Honors Top Certified Pre-Owned Vehicle Programs from Luxury, Non-Luxury Automakers in 2021
Programs from Lexus, Kia shine brightest among CPO offerings this year.
When Converting Silos to Seamless Workflow, Software’s Not Just Software
How do the choices you’re considering help you break down the silos that cripple communications and efficiency?
Battle the Bots
Are you losing used car sales to digital retailing companies like Carvana, Vroom, Driveway and CarMax? This white paper details the advantages traditional brick-and-mortar dealerships have over online-only players. It also highlights strategies the online players are employing to take away dealerships’ used car business and what dealerships can do to fight back, including improving
ProGuard Banks on CPO Program to Increase Dealer Revenue
ProGuard took this into account in developing their CPO program, simplifying the process and providing customer-friendly sales tools to promote the vehicles.
Take 5: COVID-19 & Your Reinsurance Plan
You’ve worked hard to get through the pandemic. It’s time to make sure your reinsurance program is still working hard for you.
Direct Injection and Driveability Diagnostics
Direct injection can be a diagnostic challenge, but with the right foundation, problems can be solved profitably.
