Podcast: Industry Insider Tips from Edmark Toyota
Miles Edmark of Edmark Toyota discusses how the company has improved its customer service to keep pace with market changes.
Bill Long: Seek First To Understand Before Being Understood (Podcast)
From first jobs crashing a NAPA Delivery vehicle to today leading the nation’s top association for motor and equipment suppliers, Bill Long says he really got his start in this industry on the “ground floor.” “The Monday after I graduated from high school, I was working at a NAPA Auto Parts store in Massachusetts as
Podcast: Harnessing the Power of Your Owner Base with Equity Mining
Tony Orlando of iA American Warranty Group discusses customer loyalty and equity mining.
Leadership Podcast: Qualities of a Good Job Candidate
Given the recent nationwide hiring spree, we asked past guests what qualities they look for that set good candidates apart from the rest.
AMN Drivetime With Federated’s Sue Godschalk (Podcast)
In this episode of AMN Drivetime, Sue Godschalk, president of Federated Auto Parts, shares her journey being included in the founding of one of the nation’s leading program distribution groups – Federated Auto Parts, which was established in the mid-1980s. Not necessarily a “car gal” per se, Godschalk says she was more intrigued by the
Hunter’s John Zentz on How Dealers Can Win in Today’s Market (Podcast)
When you take a look around at the tire service equipment in your shop, you may see the name of the company that Johnny g’s next guest represents. The one that he credits for imprinting the tire industry in his heart. That company is Hunter Engineering, and the guest that’s been part of its team
Podcast: Women at the Wheel Honoree Erin Williamson
Erin Williamson discusses her experience in the auto industry as well as her take on some of the current trends.
Podcast: The Essential Role of Video in Your Dealership’s Marketing Strategy
Tim James of Flick Fusion discusses using video in your dealership’s marketing strategy.
AMN Drivetime With Auto Care’s Bill Hanvey (Podcast)
In this latest episode of AMN Drivetime with Bill Babcox, we hear from Bill Hanvey, president and CEO of the Auto Care Association. In this rich and candid conversation, Hanvey not only shares a little bit about the leaders and mentors who “took a chance” on him at the start of his career, but also
Podcast: Industry Insider Tips from Heyward Allen Motor Co.
Steve Middlebrooks of Heyward Allen Motor Co. discusses how his business stands apart with its customer service.
