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What Is The Big Deal With Facebook? If You Don’t Know, You Better Ask Someone.

How did Bryan Honda spend $150 on a campaign and sell seven vehicles — with more leads still being worked — in just seven days? Let’s start by saying that this was in Fayetteville, North Carolina during the recent hurricane. They had flooded cities all around them and I-95 was closed. They had every reason

A Lesson In Accountability In Best Buy

If you’ve followed my columns about reconditioning best practices, you know my drumbeat is time-to-market (TTM) frontline readiness, workflow and accountability, all which describe nonnegotiable processes for turning recon operations into a profit center for the dealership. ​ Dealers using reconditioning workflow software to reduce their TTM or cycle time to three to five days

Leading The Way In A Changing Marketplace

The automotive industry is standing toe-to-toe with several marketplace disruptors — all of which affect your dealership. Among consumers, there is an increased demand for ride sharing and in-vehicle technology, and overall vehicle needs are changing. Autonomous cars are coming closer to being a reality for everyday drivers, and consumers in general are increasingly seeking

Virtual Reality: What’s the Big Deal?

The auto industry is evolving rapidly, but no innovation has as much potential to move buyers faster to a purchase with a unique and compelling presentation as virtual reality. We’re just at the beginning of what this exciting new technology can offer dealers.

​Recalls Can Jam Up Your Lot – Are You Covered?

“What’s with all these customer’s cars stacking up out back?” What advice does a risk manager give his clients regarding these ever-increasing recalls? Lately, I find myself fielding calls from clients around the country concerned about how to manage the potential risk they face in selling a vehicle to a retail customer when that vehicle

How to Engage and Win the Lucrative Millenial and iGenerations

Imagine you send and receive as many as 3,000 text messages a month, but make and receive fewer than 150 phone calls. Imagine you read reviews on blogs and other social media platforms before a purchase instead of asking the opinions of friends or family. Imagine you share virtually everything that happens in your life

Vehicle E-Commerce: Why Would Today’s Dealers Stay Relevant in the New Sales Dynamics?

Barath Ashokkumar & Anand Sethuraman The biggest revolution currently underway is taking place neither in the manufacturing plant nor in the innovation labs, but in people’s living rooms. What started off as a demonstration of online shopping systems in 1979 has now exploded into a world of e-Bays and Amazons. With every kind of retailer

Recalculate Your GPS for Success by utilizing BradleyOnDemand and Money Mind Mapp

We are in the fourth quarter of 2016 — is your dealership delivering the units you anticipated? Are your net profits in line with annual projections? Are all of your salespeople averaging 18+ units per month? How would you rate your client satisfaction? Your online reputation? Is your dealership flooded with repeat business and referrals,

Success Story: #1 Honda Dealer In Michigan

Competition between auto dealerships in the Detroit, Michigan market is off the charts. Click cover to read from our digital magazine. Eric Frehsee, General Sales Manager at Tamaroff Motors, Inc., can look out his dealership’s window and see the neighboring dealership selling a lease on a fully loaded Jeep for $200 a month.

Podcast: The Importance of Follow-Up

Sum-Ware’s Business Development Director Nathan Anderson shares the importance of follow up in service department retention.