The future of our service business starts with building long-term relationships with your customers.
“We all want to believe that the world has been tailored for us.” — Unknown
What builds retention?
Relationships build retention, and if you want to build relationships, you need to start practicing C-level service. The future of our service business is not paved with gravy services, easy repairs and lay down customers. It’s paved with retention built on the ability of the personnel in your dealership to build long-term relationships with your customers.
Trent Broberg discusses the challenges of moving vehicles efficiently and how technology has improved that process.
Arabah Woodberry discusses industry trends as well as Chase’s initiatives in working with minority dealers.
The father/son team talks about the importance of marketing and social media during a time of limited inventory.
Insights on modern DMS software, EVs, the current automotive market and more.
Fluid management systems can regulate every ounce of bulk fluid in your dealership, making it easy to justify ROI.
Diagnosing electric power steering systems requires a technician to understand how the modules and sensors work together to determine the level of assist.
The alternator produces an AC current that must be converted into DC current by way of a rectifier.
Graduates who go to work at a BMW dealership may also be eligible for tuition reimbursement and other incentives.
