Dealer Service Podcast: The Importance of Follow-Up Sum-Ware’s Business Development Director Nathan Anderson shares the importance of follow up in service department retention. Advertisement ByNathan Anderson on August 29, 2016 AdvertisementClick Here to Read MoreAdvertisement Sum-Ware’s Nathan Anderson shares the importance of follow up in service department retention. click here to listen and for the direct download Advertisement In this article:Challenges, customer, follow up, Nathan Anderson, OEM, products, retention, sales, service, Success, Sum-Ware, texting Up Next:Podcast: Direct Mail in the Digital Age Don't Miss:Call Your Store Click to comment Dealer Service: Understanding 5-Volt Reference Signals Dealer Service: CAS Marks 25 Years with Giveaway Dealer Service: ANSED Sensor Simulator Actuates Output Signals Dealer Service: The Increased Complexity of Timing Advertisement WEBINARS Watch a webinar for free on-demand! PODCASTS Listen to the latest AutoSuccess podcast. SUBSCRIBE Stay up to date with all the latest AutoSuccess news.