Accountability is About Benchmarking Recon Success
Land surveyors place a marker known as a benchmark at a peak’s highest measured elevation. Unless the mountain moves, this point of reference calibrates other measurements taken from it.
Podcast: Winning at Digital Marketing
Alexandra Patty, director of marketing for Dealer Teamwork, joins us to discuss how dealers can win at digital marketing.
Winning Internally: How to Implement Digital Marketing in the Dealership
It is 9:15 a.m. and you’ve glanced down at the Caller ID for the 12th time this morning. Checking your voicemail reveals an influx of digital vendors have been leaving messages in the last few weeks.
Making Fixed Ops a Partner in Dealership Profitability
When a team understands the greater goal is to sell and service more cars, it helps to create a culture of working together for the good of the dealership.
Invest Your Training Budget Wisely
Let’s face it: With profit margins on new and used car sales diminishing every year, it’s fair to say that your service department is a big part of your profitability and critical to your customer retention.
Don’t Let the Economy Dictate Your Success
In our experience, the management at those companies follows most of these practices. And, while there is no “silver bullet” or guarantee, we’ve seen these companies succeed in the hardest of times.
Goals, Vision and Your Team
No one does their best work in a vacuum; we all need feedback and a sense of where we are in the process.
Thriving in a Male-Dominated Industry: Facing Challenges and Finding Rewards as a Female Manager
Today, I’m a manager in a company that intersects two male-dominated industries: automotive and technology. So, as a female, that grit still comes in handy today.
Three Secrets to Setting Up a Successful BDC at Your Dealership
In Game 7 of the 2016 World Series, Joe Maddon filled his color-coded lineup card with statistics he would need for the game, including his special secret, the Maddon Matrix.
A Kinder, Gentler Workplace: 10 Nurturing Habits That Can Transform Your Company — One Employee at a Time
Kind employees are engaged employees — and engaged employees make for a more enjoyable, productive, and successful culture. Whether you’re a leader or not, you can change your workplace for the better. Susan Mangiero offers ten tips for developing a genuine “kindness habit” that can transform your organization and your life.
