Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.
Lexus Earns Top Reputation Ranking on Widewail Brand Scorecard
The factors incorporated within the report include regional performance, detailed brand sentiment performance across 27 topics, reputation performance, best-selling model performance and top-rated dealers.
Rapid Recon, Velocity Automotive Close the Trade Appraisal Gap
Appraisers at dealerships using the recon software and VINSight now have quantifiable data to make more informed trade offers.
Women Driving Auto Retail Announces Inaugural Awards
The awards, sponsored by RouteOne, were developed to recognize the women and men pushing gender diversity forward.
DAS Technology Reveals 10th Annual Customer Experience Trends Study at NADA 2024
The in-depth study includes data from 7,000 verified vehicle buyers and service customers.
Closing the Appraisal Gap
A new OBD II enriched with VIN-centric reconditioning cost data, not estimates, is now integrated into workflow software to eliminate intentionally overlooked or ignored yet authentic reconditioning exposure at appraisal.
Stellantis Partners with Charge Enterprises
Charge becomes the fourth recommended partner for dealer EV readiness for Stellantis dealers across the United States, joining Future Energy, Vehya and AGI.
Dealer Alchemist Is Inc. 5000 Honoree for Second Consecutive Year
With a ranking of No. 1055 in 2023, the company has demonstrated a 560% growth over the past three years.
CentralBDC Acquires AutoAwards Loyalty & Marketing Solutions
CentralBDC also announced that moving forward the company will now operate under the name Better Car People (BCP).
4 Automotive Companies Unite to Become US Auto Supply
US Auto Supply has unveiled its newly designed one-stop online platform, delivering a wider array of the best products and services through a streamlined shopping experience.