Brooke.ai Service Scheduling Assistant Powered by Proactive Dealer Solutions Wins Fixed Operations AWA Award
Proactive Dealer Solutions, announced that its Brooke.ai service scheduling assistant is a winner of the 2022 AWA Disruptor Award in the category of Fixed Operations.
EVs Are Here: BendPak Equips Dealers to Service Them
Visit NADA Expo booth 3957W for demonstrations of new EV-battery and two-post lifts.
Smartaction Partners With Ottomation To Launch ‘Otto’ The Virtual Service Advisor For Automotive Dealerships
SmartAction announces the launch of Otto, its service scheduling solution for auto dealerships. Otto is a virtual service advisor that helps customers schedule automotive service appointments such as oil changes, scheduled maintenance, and other repairs at any time of day. The AI powered solution also sends dynamic voice/text reminders that allow customers to confirm, reschedule, or cancel upcoming appointments.
Proactive Dealer Solutions Integrate Digital Voice Assistant with Service Solution
Proactive Dealer Solutions announced at NADA a custom integration between Brooke.ai and Xtime.
DealerShop acquires Total Tool, Expanding Automotive Shop Equipment Sales and Service Capabilities
As a result of the acquisition, DealerShop plans to accelerate its automotive equipment sales and service growth in upstate New York, Vermont, Western Massachusetts, and Connecticut.
Record-Breaking Reviews: 1 Million-Plus Car Shoppers Make the Customer Service Case for DealerRater’s Dealer of the Year Awards Recipients
Unprecedented review numbers speak clearly to the dominance of digital, the staying power of personal connection, and the emerging value of adaptability in creating a best-in-class customer experience.
Dealership Taps Service Lane for Fresh Inventory with Kiosk’s Help
Some dealers have turned to familiar places to find inventory. Read how one has leveraged a fixed ops tool that many have overlooked.
Performance Group Launches New Innovative Subscription Maintenance Platform to Address Dealership Retention and Future Service Challenges
UltraCare Plus subscription maintenance is now available exclusively from Performance Group Inc. by calling 800-608-2080 or emailing [email protected].
How Self-Service Technology can Benefit Your Dealership
When a customer checks in using a connected self-service kiosk, they’re pushing updated, accurate information into your DMS.
Dealer-FX Service Lane Technology Integrates with Tekion
The new integration will streamline service department operations and simplify scheduling, repair order and parts specifying processes.