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Podcast: Using Recalls to Reach Out to Consumers

Chris Miller, president of Recall Masters, joins us to discuss using recalls to reach out to consumers and bring them into your dealership.

Recalls: Turning Problems Into Profits

THE RECALL POOL OEMs have been flooding dealers with recall opportunities and the response is typically one of two different views on this tidal wave: Some see it as a problem while others see the opportunity. For the strategic-minded dealership, it’s a perfectly profitable storm.Viewing the trailing trend and now with three record setting years

If You Think You’re Covered for Safety Recalls – You’re Not

Compliance pressures are increasing, yet safety recall data errors and timing issues continue to challenge dealers to know the safety recall status vehicles they are acquiring, currently have in inventory and those that they have previously sold and serviced. Big Problem Last year saw a record number of recalls, impacting more than 53.2 million vehicles.

WANT TO MAKE 2017 A SMASHING SUCCESS? LOOK NO FURTHER THAN SERVICE CALLS

Coming off of an extremely successful 2016, you may be wondering how you can best keep this momentum going into the New Year. The answer is simple: service calls. Google research shows that 60 percent of consumers who perform mobile searches regarding parts, services or cars will make a phone call first. Yet, according to

​Recalls Can Jam Up Your Lot – Are You Covered?

“What’s with all these customer’s cars stacking up out back?” What advice does a risk manager give his clients regarding these ever-increasing recalls? Lately, I find myself fielding calls from clients around the country concerned about how to manage the potential risk they face in selling a vehicle to a retail customer when that vehicle

4 KPIs to Improve Automotive Sales Phone Lead Management

Learn how to streamline operations, enhance customer interactions, and drive higher conversions by mastering these critical metrics.

Dominion DMS and Gather Announce Integration

This seamless collaboration ensures compliance, minimizes fraud risks and eliminates administrative burdens.

The Myths and Truths Behind Artificial Intelligence

Learn how AI enhances efficiency and productivity in business settings, creates new job opportunities and promotes ethical practices.

Phone Sales Strategies for Pitch-Perfect Wins

Discover how preparation, knowledge of your inventory’s value and a tailored call guide can transform your sales approach. Master the pitch-perfect phone sales strategy that respects the customer’s time and maximizes your dealership’s potential.

Phone Sales Strategies for Pitch-Perfect Wins
Executive Spotlight: Tim James of Flick Fusion

Tim highlights the benefits of video technology in providing a more immersive and informative experience for car shoppers, as well as the potential for live video calls and AI-powered image enhancement to further enhance the customer experience.

Tim James of Flick Fusion