Team, Meet Technology. Technology, Meet Team
When you think of the word “team,” you probably think of people. In a business, your team includes your employees and possibly your customers and vendors. You might not think of technology as a team member but, in a way, the tools your team uses to achieve goals become an extension and a part of your team.
Team Velocity Marketing Appointed Tier 3 Agency Of Record For Bentley Motors Inc.
Herndon, VA – Team Velocity Marketing has been appointed the new Tier 3 advertising agency of record for Bentley Motors Inc. in North and South America. Team Velocity Marketing will implement an integrated targeted marketing program to optimize and support Bentley retailer activity, performance and engagement.
Taking on Procrastination Today
Compare the progress of the person who got started on a project with the person who’s waiting for the right moment.
Average Days in Recon: ADR Spells Higher Gross
Last month I discussed Average Days in Recon (ADR), which laser focuses how reconditioning efficiency and accountability are measured when using reconditioning Time-to-Market workflow software. ADR holds the recon department responsible for only what it can physically touch. It does not include In-transit times or title-release delays. The clock on ADR starts when the used
Pulling Together: Working With Your Team, Part 1
How leaders deal with their team’s unique challenges will often mean the difference between a smoothly operating organization and a dysfunctional cluster of clashing interests.
AutoSuccess Rolls Out New Website, eNewsletter to Connect With Users as Never Before
As ways to serve our audience better than ever before, we are proud to present the next stages of our evolution at AutoSuccess, launching this week.
Evolving Automotive Technology: Keeping Your Staff Up to Date, Part 2
Staying ahead of consumer demand — and consumer knowledge — has become an increasing challenge.
Top 15 Ways to Improve Communications in the Service Drive
We need to take a closer look at how we communicate with our customers and our colleagues as well as how our customers perceive us. We cannot expect for our colleagues and employees to just read our minds as to needs and actions without having an open line for conversation and understanding. Customer loyalty is
How Better Hiring and Training Processes are Driving Change in the Industry’s Largest Dealer Group
Today, the turnover number for the average dealership is more than 70 percent. Automotive consulting firm ESI Trends is familiar with the challenges faced by the industry: It also partners with the NADA to produce the annual National Automobile Dealership Association Dealership Workforce Study.
Are You Setting the Table for 2017?
In 2017, we will all start to read and hear about some progressive dealers delivering “a lot” of vehicles to customers outside the dealership. All that hard effort is being worked on now behind the scenes. Like everything in our industry, this service will evolve and dealers will obviously experience some ups and downs. Smart
