Convert Alignment Opportunities by Showing, Not Telling
Treat alignment situations as an opportunity to explain, and your customers will often convince themselves.
What’s Alignment Got To Do With It?
The vehicle’s alignment directly interacts with all of the vehicle’s advanced features. Here’s how to know when to do an alignment.
Wheel Alignment Basics
As Americans gravitate to more SUVs with larger tires, proper alignment is of increasing importance as a way for your customers to maximize their investment.
Inspection Lanes: Reaping Returns on Your Investment
Helping drivers keep up with vehicle and tire maintenance can start by installing one or more inspection lanes in your service department.
The Hard Life of Shocks, Struts and Tires
Even under normal conditions on a smooth road, shocks stroke on average 1,750 times for every mile traveled.
7 CV Joint Mistakes You Might Be Making
A CV joint rarely fails on its own. Outside factors can damage a joint worse than cutting a boot with a knife.
Inspection Lane: The Secret to Better Service?
Service opportunities abound for dealers that can identify a vehicle that needs serviced in a matter of seconds. Depending on car count, a dealership can pay for an inspection lane in as little as 30 days.
Fixing a Steering-Pull Condition
If a customer comes to your service department with a steering-pull complaint, never jump to conclusions about what’s really wrong.
Retain Customers with the ‘Rule of 3X’ Tire Rotation
Take this a proactive approach to retaining tire service customers for life.
It’s Spring (Replacement) Time!
One spring rate might be great for controlling body lean, but it could be too hard to provide a comfortable ride.
