JM Family Enterprises Names President & COO
As president and COO, Chait will be responsible for all company operations within JM Family, working closely with the senior leadership team to execute on company strategies and drive key initiatives.
Holmes Honda in Shreveport Receives 16th President’s Award
The President’s Award recognizes superior achievement in customer satisfaction, new-car-unit sales volume and business management.
Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.
WarrCloud Study: Cost of Processing Auto Warranty Claims Increases by 28%
The study examined current practices surrounding warranty claims, human resource allocations, and the mechanisms of tracking and streamlining service department costs.
Dealer Image Pro Announces New YouTube Web Series
Viewers will get an up-close look at the passion that drives top dealers, their secrets to success and their perspectives on the future of car sales, all presented in an engaging and comedic format.
Dealer Teamwork Earns 2024 Google Premier Partner Status
Digital marketing agency ranks in top 3% in the U.S. for the seventh consecutive year.
Lauren Donalson Promoted to PureCars President
In her new role, Donalson will work closely with members of the executive leadership team to drive operational performance, direct strategic planning and oversee execution of PureCars’ strategic vision.
Riding the Wave of Innovation: How Advanced Data Tools Are Transforming Automotive Appraisals
The ability to customize appraisal tools according to specific dealership needs and market dynamics ensures that appraisals are closely aligned with strategic goals, giving dealerships a competitive edge.
MyKaarma, Logitrac Partner to Improve the Service Experience
Dealership employees can access all features the same way they would access native myKaarma features at customer arrival, such as check-in, vehicle walk-around videos, payments pre-authorizations, mobile payments and more.
BendPak Names Expert Automotive Equipment Primary Distributor in Las Vegas Valley
This partnership ensures that customers of Expert Automotive Equipment will have direct access to the latest innovations and equipment from BendPak.