The Importance of Training Your Dealership Staff
Dealers receive little to no training even as compliance becomes more prominent for dealerships. Instead, the focus is on improving profit margins.
7 Reasons Onboarding Is Essential
To keep your onboarding program simple and aligned with your other workforce processes, follow the five C’s — compliance, clarification, culture, connection and check back.
Auctions Pay for Themselves Over and Over Again
In a world where the “middle man” is increasingly cut out of most product markets, auto auctions continue to thrive by providing a wealth of value and cost-saving services that simply cannot be easily duplicated by their competitors.
F&I Solutions Section: 4 Reasons You Needed a Desking Tool Yesterday
Just about every dealership management system (DMS) has a built-in desking tool, but not all dealerships use them. Resistance to change is probably the biggest reason why.
Dealertrack Registration and Title Solutions Wins Contract Award from the State of Indiana
Combining technology, expertise and compliance, Dealertrack’s registration and title solutions minimize the time-consuming registration and title process, making it more efficient and improving accuracy.
Never Lose a Customer Again
Database monitoring is one of the most effective ways to market to your customers, utilizing accurate information from the credit bureau.
F&I Solutions Section: The Power of the F&I Menu
The finance department has never been more critical to the success of a dealership than it is today. While there are several components necessary to build a strong F&I department, none are more important than the use of an F&I menu.
Drowning in Paper? Start Taking Charge of Your Processes
The day-to-day business of running a successful dealership is complicated enough without an ever-increasing mountain of filing boxes encroaching on your space and eating into your employees’ time.
Zurich Adds Service Advisor Training to its Offering for Auto Dealers
Zurich introduces comprehensive service sales training led by Steve Shaw; Full-day seminars across the U.S. to begin in July.
Are You Making What You Should in Fixed Ops? Part 2
Implementing changes and the training process dealerships need to provide your fixed operations team with the skills they need to accomplish their goals.
