Are Your Fixed Ops Goals High Enough?
If you do not have a BHAG, you are not earning the net profit you deserve from your investment in fixed ops.
Are You Making What You Should in Fixed Ops?
If your Net is not increasing, compare your year over year Sales, Gross Profits and Expenses to help you determine if your Sales and Gross Profits are too low or if your Expenses too high … or is it BOTH?
ELEAD1ONE Takes Home Three Automotive Website Awards (AWA) from NADA, Presented by PCG Companies
PCG Companies’ Vanguard award is a new category this year, presented to companies and products leading the way in new developments in the automotive industry.
Myth Busting Your Website Strategy
Here are the four most common myths that auto dealers believe and that are cause for their dealership’s greatest pain points.
Fuel Pump Diagnostics: Using Scan Tools
So much of the diagnostic process for fuel pumps can be performed from the driver’s seat of the vehicle with a scan tool. This makes you a more productive technician and the diagnosis more accurate.
A New Service CRM: Mobile Lane and Shop Platform Streamlines Customer Experience
Implementing new technology and changing processes are massive undertakings. See how one dealership ensured the correct decision was made the first time.
Master the Practice of Profitable Used Car Reconditioning
Here’s a question often asked when dealership group managers gather, which unfortunately typically goes unanswered: “How many of you know your average days in recon?”
Up in a Down Market: Navigating the Evolving Customer Experience, Part 3
I believe, eventually, you’ll be able to do everything online and have the dealership deliver to the home. For people who want that, that will be more of the norm in five to 10 years. Of course, there will still be some people who’ll want to come in, drive the car and shop.
Your Frontline Employees Are Your Brand: Do You Have the Right Ones?
Poor hiring practices cost the automotive industry billions of dollars annually. According to the U.S. Department of Labor, the price of a bad hire is at least 30 percent of the employee’s first-year earnings
Does Your Dealership Have the Right Payroll Provider to Reach Your 2018 Goals?
When it comes to talent management, dealers have two main objectives: increase employee productivity and decrease expenditures. An integrated payroll and talent management platform can help you accomplish both by helping your business run more efficiently and cutting down on costs — including automating tax record-keeping and filing and reducing payroll fees.
