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Five Ways to Pump Up CSI, Marketing and Sales in 2017

In all respects, 2016 has been a banner year for the auto industry. The SAAR has soared and we’re ending the year on a high note with a record seven years of sales gains. However, don’t pop the champagne just yet. Reports are also showing a plateau in sales is coming, which means it’s time

HOW TO USE FOLLOW-UP TECHNOLOGY TO SELL MORE CARS

It seems like the most popular phrase of 2016 is “Work smarter, not harder.” When you’re working long hours at the dealership, it seems like that’s easier said than done. Most of the programs available take more work to learn than to actually use — you almost need an engineering degree to figure them out.

Empowering Your Team to Perform Thorough Vehicle Condition Reviews

Offering a superior maintenance and repair experience is your best shot at keeping customer satisfaction high, and retaining them for their next purchase.

2017 Marketing Strategy Guide: 4 Components                 to Success

Automotive marketing and the consumer’s path to purchase are constantly evolving. Using the strategy you started 2016 with is not going to cut it come January. There are four key areas to success that must be at the forefront of your planning for 2017. ​ Read our entire issue – Click here ​ 1. Website Your dealership

Mastering the Digital Phone Up

I personally work with some of the top dealers across the country and speak to, consult with and present to hundreds of others. I see a common thread of concern on the decrease of lead form submissions.

Staffed Events: A “Go Go” or a “No No”?

In the fourth quarter, forecasting becomes tougher with seasonality and holidays. You never know when that blizzard or hurricane can hit, so it is always good idea to reserve a staffed event — either as an avenue to move old inventory, get that shot in the arm to make up a deficiency in sales tracking

Three Reasons Modern Customers Need a Modern Sales Strategy

Today’s customers have unique expectations. But if you shift your sales strategy, you can meet all of them and close more with modern buyers.