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Dealer Demand for AI-Powered Marketing Solutions Helps Outsell Drive Strong Revenue Growth

Direct revenue growth for the first half of 2018 grew 43 percent over the same period last year, and the average deal size during the first half of 2018 was 36 percent higher than it was for 2017.

Three Ways Data Can Help Your Dealership Beat the Competition

When your dealership masters and utilizes the information accessible to you — whether in terms of industry knowledge, technology updates or lead details — you go far beyond enhancing your own knowledge; you can map better strategies, provide a better customer experience and reach more shoppers.

Outsell and DSplus’s Toyota CH-R Launch Campaign Honored With Coveted Industry Awards

Integrated digital marketing campaign created for Toyota Wins Gold Stevie in 2018 American Business Awards®, Digiday Content Marketing Award and Communicator Award.

Trusting the Machine

Eric Brown of LotLinx on how AI and machine learning can allow dealers to add the human touch to sales.

Brian Pasch Invests in Marketing Managers at DMSC

DMSC attracts the top technology and marketing professionals for a unique experience focused on the latest automotive digital marketing and sales solutions.

AutoAlert Teams With Conversica In Ongoing API Push

The announcement is the second in as many weeks, indicating how quickly the team at AutoAlert is willing to move to integrate its CXM platform with strategic partners.

Car Dealers, Are We Stuck in the 90s? Live Chat at the Dealership 20 Years Later

It was the late 1990s, and the Internet was barely beginning to touch the automotive industry. We were in the midst of setting up our Website and a single computer to work the leads we would receive. I remember receiving some Internet leads via fax machine. We were all just starting to put it together.

In a Jetsons’ World, It’s the Flinstone Mentality That Will Win

But as we continue to try to keep up with constant innovation and make sense of this whirlwind of information, a lot of us have forgotten the most important part of our business: relationships.

Preparing Your Dealership for Autonomous Vehicles

Although the future of autonomous vehicles seems like it’s light years away, it will be here before we know it. Dealerships need to start preparing now. Make sure you have an efficient, time-tested process to provide the best customer experience and keep them coming back for years to come.

Are We Entering a Chatbot Revolution?

The Internet is both a fantastic and frightening place. Information and choice overload dominate our hyper-connected lives, and most times we need a little help in navigating the online world from actual people. Live chat has quickly saturated the market and is no longer a commodity — it’s a necessity. Live chat evolved quickly in