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4 Ways Technology Improves the Car Shipping Process

New car shipping software solutions reimagine old processes, streamlining and automating routine business practices.

CarNow Extends Strategic Collaboration with J.D. Power’s Darwin Automotive to Improve Digital Car Buying Journey

CarNow announced a strategic collaboration with J.D. Power Darwin Automotive. J.D. Power Darwin Automotive’s finance and insurance (F&I) menu and digital retailing platform.

To Improve Customer Experience, Improve the Employee Experience

If you want to improve your customer experience, start by improving your employee experience. It takes a thoughtful, intentional strategy as well as a commitment. But the payoff is worth it.

To Improve Customer Experience, Improve the Employee Experience
Volvo to Improve Customer Satisfaction, Efficiencies with UVEye Automated Inspection Technology

Camera-based, high-speed systems from UVeye aim to improve customer satisfaction and safety.

How AI Improves the Entire Customer Experience

Dennis McGinn speaks with Hunter Swift about how artificial intelligence can improve a dealership’s call management and overall processes.

PartsEdge Publishes Free eBook to Help Parts Managers Improve Inventory Turns and Fill Rate

PartsEdge announced today the publication of “How to Easily Identify Issues in Your Parts Inventory,” an ebook designed to help Parts Managers identify critical inventory issues, as well as understand how to improve their inventory turns and fill rate percentages.

How Can a ‘Customer Journey Audit’ Improve Your Bottom Line?

Once you understand these pathways and touchpoints, you can move forward with optimizing your customer’s experience.

Manheim Delivers Process Improvement Solution for Commercial Clients

A client shared services center meets clients’ needs for easier, faster post-sale operations.

Claims Management Rises to Top of Improvements for Dealership Survival & Profit Growth

Learn how dealers take firmer control of the claims process and reduce their costs.

4 Ways to Improve the Dealership Customer Experience Amid Inventory Shortages

Engaging, transparent and constant communication with customers, both in the digital and physical worlds, sells cars and grows loyalty.