How AI Can Improve the Entire Customer Experience

How AI Improves the Entire Customer Experience

Dennis McGinn speaks with Hunter Swift about how artificial intelligence can improve a dealership's call management and overall processes.

In this episode, Rapid Recon Founder and CEO Dennis McGinn speaks with Hunter Swift, vice president of product for STELLA Automotive AI.

They discuss how artificial intelligence, aka AI, can help dealership’s be more efficient in the call management, inevitably provide a better all-around customer experience – from the first call to the sale to the service drive.

For more from Rapid Recon, visit rapidrecon.com.

For more Your Place episodes, where McGinn welcomes guests to chat about retail automotive markets, strategies and insights, click here.

You May Also Like

The Lincoln Highway Leads to Las Vegas in The Road to AAPEX Season 2

This year, the spotlight shines on the remarkable 2002 Lincoln Blackwood as it travels on a historic journey along the iconic Lincoln Highway.

AKRON, Ohio — Another automotive adventure is about to unfold as Babcox Media presents "The Road to AAPEX Season Two, The Lincoln Highway." This year, the spotlight shines on the remarkable 2002 Lincoln Blackwood as it travels on a historic journey along the iconic Lincoln Highway — the first transcontinental highway in the United States, running coast-to-coast, designed exclusively for automobiles, and dedicated on Oct. 31, 1913. Coincidently, the AAPEX 2023 show kicks off on the Lincoln Highway's 110th anniversary.

Executive Spotlight with Cindy Allen of StoneEagle

Cindy shares her insights on trends in the F&I industry, how EVs are affecting F&I and much more.

Executive Spotlight with Michael LaMotta of DOWC

Tune in to learn about the benefits of a DOWC and how dealers can control their wealth. Plus what the future holds for DOWC.

Executive Spotlight with Christian Jorn of Remora

Learn how your dealership can stand out from the crowd, how AI is impacting dealers’ businesses and more.

Executive Spotlight with Todd Gilbreath and Samantha Smiles of Dealership For Life

The Dealership For Life execs discuss customer retention strategies, loyalty programs and a new program that covers EV batteries.

Other Posts

How AI Enhances Vehicle Merchandising

AI can ensure that your dealership’s online experience matches the meticulous appearance of your actual lot.

Accountability for Predictability & Accuracy

In the critical part of your business called used car operations, the practice of accountability results in market favor.

Google Merges 2 Ad Formats Used Most by Dealers

The new ad format, launching this summer, will bring new features that car dealerships can tap into to make their advertising dollars go further.

FrogData Launches WarrantyMind AI to Optimize Cash Flow for Dealerships

New remote service provides AI tools, experts and ongoing analytics to maximize warranty revenue.