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Mind the Gaps: Embracing the Auto Purchase Path Online, In-Store or In-Between

It’s important to remember that digital retailing isn’t one size fits all, nor are all consumers looking to complete 100% of their auto purchase online.

The World Isn’t Changing, It Already Has

Digital retailing applications are helping dealers navigate the pandemic and compete with non-franchise online providers.

Are You Ready to Actually Desk an Online Deal in Real Time?

Are you willing jump into the digital retailing “pond,” where digitally desking a deal attracts new and more customers?

Reynolds Acquisition of Gubagoo Builds on Company’s Retail Anywhere Platform

Addition of digital retailing and chat platforms position dealers to meet consumers where they are

DealerPolicy Raises $30 million to Support Development of Automotive Retail’s Insurance Marketplace

The company’s next phase of growth will be supported by the addition of two executives who brings deep expertise in business operations, digital retailing, automotive F&I and personal insurance.

Protective Asset Protection Survey Shows COVID-19’s Impact on F&I Product Options

Of those dealers saying they have implemented digital retailing tools for F&I products, the majority say their customers purchased exterior appearance protection, and tire and wheel protection.

360 AUTO Introduces Innovative Touchless Retail Technology

Making that experience memorable in a digital retailing world is crucial for dealers. 360 AUTO’s technology creates a personalized website for each customer.

Going Virtual

Digital retailing is crucial if dealerships want to continue to successfully communicate with customers and complete sales, but digital retailing by itself won’t do the job. Today, a fully integrated virtual customer experience is critical to a dealership’s success.

The Voice of Your Customer

If you’ve been to an automotive industry conference in the past several years, you’ve likely seen service providers offering some combination of artificial intelligence, digital retailing or subscription/alternative ownership solutions. They promise that these features will lead to increased loyalty, customer satisfaction and improved margins.

Darwin Automotive to Demo F&I Everywhere at NADA

Darwin Automotive is the only company with patented software that ties their digital retailing solution directly to the in-store F&I presentation, eliminating time consuming steps and offering the seamless experience customers are looking for.