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Podcast: Leadership Characteristics

We’ve returned to some of our past guests to ask them for one characteristic that every leader should possess. click here to listen and for the direct download

These Scary Situations Can Damage Your Dealership Long After Halloween

The leaves are changing colors, it’s starting to become jacket weather (well, maybe not down here in Houston), and pumpkin spice everything is packing store shelves. These things all contribute to why October is a fantastic time of year, but there’s one more reason why I love it: Halloween. Scary costumes, big parties, teeth-rotting candy

Four Used Vehicle Fundamentals to Help Stay Strong as Fall Unfolds

There appears to be good news and bad news on the horizon in used vehicles. The good news first: According to analysts, the healthy pace of used vehicle sales, particularly in near-new segments with good-credit buyers, that many dealers have enjoyed this year may continue this fall. If true, the used vehicle market may defy

​Recalls Can Jam Up Your Lot – Are You Covered?

“What’s with all these customer’s cars stacking up out back?” What advice does a risk manager give his clients regarding these ever-increasing recalls? Lately, I find myself fielding calls from clients around the country concerned about how to manage the potential risk they face in selling a vehicle to a retail customer when that vehicle

Recalculate Your GPS for Success by utilizing BradleyOnDemand and Money Mind Mapp

We are in the fourth quarter of 2016 — is your dealership delivering the units you anticipated? Are your net profits in line with annual projections? Are all of your salespeople averaging 18+ units per month? How would you rate your client satisfaction? Your online reputation? Is your dealership flooded with repeat business and referrals,

Staffed Events: A “Go Go” or a “No No”?

In the fourth quarter, forecasting becomes tougher with seasonality and holidays. You never know when that blizzard or hurricane can hit, so it is always good idea to reserve a staffed event — either as an avenue to move old inventory, get that shot in the arm to make up a deficiency in sales tracking

Taking the Driver’s Seat: Meet Your NextGen Automobile Dealers

By Amber Martin, Communications Director Business Development at Martin Management Group. NAMAD hosted its 36th annual membership meeting in Miami, Florida with a continued focus on developing the next generation. I had the opportunity to ask first generation automobile dealers how they’re preparing the second generation to take the driver’s seat. In this video, you’ll meet some of

Call Your Store

This isn’t going to be an anti-technology rant — just the opposite. Technology is amazing and, when used properly, can propel us faster and faster toward our goals. But at what cost?

Success Story: Selling Out of the Service Drive

Comprised of five stores across the United States, the Jay Wolfe brand has been a household name for many years. Together, this dealership group has achieved a stellar reputation by catering to the customer, training their team and working as one unit for the good of the group. Click cover to read from our digital magazine. Lee Hubbard started his career in the automotive industry in 1977 as a porter in a s […]

Success Story: Big Store, Big Success

Volkswagen of Oakland is a single-point store in the heart of downtown Oakland, California. The area is enjoying tremendous growth, thanks to new technology companies setting up shop, an overflow from San Francisco and new neighborhoods being built to meet the demand of people moving to the city. While being located in the middle of