What Does Your Service Department Say About Your Dealership?
Is your service department as clean and well organized as your showroom? Would you like a live feed of your service department as the header on your homepage?
Maintaining Your Positivity and Strengthening Your Career Track in Dealership Sales
Salespeople face a variety of obstacles in their day-to-day work, from customers looking to get the rock-bottom price to slow sales days to no-show appointments. The ability to maintain a positive mindset is crucial to finding success in sales. While the individual is ultimately responsible for his or her own attitude, management can help to
Three Things To Do Now So You Can Start Using Data Like a Boss
If you spent any time walking the floor at NADA this year, you couldn’t miss every DMS and CRM company pushing their new version of “data-analytics” on dealers. The reason dealers are seeing this push to use “big-data” is because every other industry has been leveraging data for years. It’s not about fancy dashboards; it’s
Build a Repeat Customer Base to Build for the Future
Bill Stasek Chevrolet, located in Wheeling, Illinois, is the largest Corvette dealer in the Midwest as well as a Chevrolet Business Elite dealer. Brothers Bill and Bob Stasek have worked together for years to achieve this. They have developed dealership processes and have built a dedicated team who pays special attention to every customer’s needs
Making Your First Contact A Great Contact: First Impressions and Your Role as a Salesperson
“The telephone is virtual reality in that you can meet with someone as if you are together, at least for the auditory sense.” – Ray Kurzweil You look in the mirror before stepping on the sales floor. You stand up straight, look people in the eye, smile and start another day in the dealership. Your