Podcast: Meeting Customers’ Expectations in a Digital Era
Lori Wittman, senior vice president of dealer software solutions for Cox Automotive, joins us to discuss how dealerships can meet rising customer expectations in a digital era.
Podcast: Tax Laws are Affecting Auto Industry Sales
Chris Neylan, franchise dealer manager for Elite Tax Max, joins us to discuss how tax law changes are affecting auto industry sales.
Podcast: Being a Good Listener
Don Reed, CEO of DealerPRO Training, joins us to discuss being a good listener while putting the customer first in the service drive.
Podcast: Coaching Your Dealership to Success
Phil Battista, CEO of Darwin Automotive, joins us to discuss coaching a dealership to success.
Podcast: Looking Forward to a Successful 2019!
We’d like to thank our listeners as we get ready for a successful new year ahead.
Leadership Podcast: Staying Motivated and Inspired
We’ve returned with some of our past guests to discuss what thought processes or steps they take to stay motivated and inspired, especially when things aren’t going quite as planned.
Podcast: Defining Success With The Theory of 5
Chris Saraceno, vice president and partner of The Kelly Automotive Group, joins us to discuss his new series in AutoSuccess, based around his book, The Theory of 5.
Podcast: Increase Your Appointment Volume and Sales
Mike Haeg, vice president of automotive for CarWars, joins us to discuss how dealers can increase their appointment volume and sales.
Podcast: F&I Practices to Reduce Profit Leaks
Becky Chernek, founder of Chernek Consulting, joins us to discuss if dealers’ F&I practices are leaving them vulnerable to profit leaks.
Podcast: How Service and Sales Can Work Together
Noel Walsh, CEO of NW&A Sales Training, joins us to discuss how service and sales can work together for the betterment of the dealership.
Podcast: Improving the Customer Experience
Aaron Burton, regional sales manager for KeyTrak, joins us to discuss improving the customer experience.
Podcast: Improving Lead Generation
James Klaus, vice president of sales for Dealer Teamwork, joins us to discuss processes and tactics dealers can use to improve their lead generation.
