Automate Automotive Dealer Inventory Management Systems
What Is A Person Search?

A person search is a search product that provides current and previous addresses associated with a person’s name, date of birth and Social Security number. The search provides the full addresses and approximate dates the person was associated with in the past.

Positive or Negative Motivation — Which Works Best?

In our drive to get the best results out of the people we manage or teach or coach or parent, we may adopt methods that appeal to our fundamental need to control outcomes.

Developing a Data-Curious Culture at Your Dealership

AI, BI, Big-Data, Machine-Learning. These are just some of the buzzwords being thrown around in today’s business environment. Who benefits from these concepts and technologies? Is it just the big-box retailers or the industrials, or can your dealership use them too?

The Anti-Mentor: Blueprints for What Not to Do

It’s your first week as a new salesperson at the dealership. You’ve been shown around, received some training and you’re excited by the potential you see in the career ahead of you. It’s lunchtime, and you’re alone in the breakroom when one of the experienced salespeople sits at your table.

4 Mistakes That Limit the Potential of New Technology

If people from a century ago were to peek into the modern-day world, the technology they’d see would seem magical: doorbell cameras, smart thermostats, artificially intelligent devices, self-driving cars.

Things to Consider When Selecting a Business Intelligence Solution

The first step in vendor selection is to decide upon a solution methodology: traditional or modern BI.

Background Screening, Access Fees and Pricing

Sometimes your background screening company may charge you something referred to as “access fees.” These fees are nothing more than a tax levied by a particular county or state to access either criminal records or Division of Motor Vehicle (DMV) records.

Dealer Data Vaults: The Holy Grail of Data

If you’re like most dealerships today, one thing you are not short of is data. Regardless of which DMS you use, the system constantly collects data. Your CRM system does the same, as does your website and whatever third-party sites you’re marketing on.

Hire for Attitude, Not Skills

High employee turnover continues to be a top concern for car dealers, and a strong economy with low unemployment rates doesn’t help.

Volunteering as a Hiring Guide & Benefit

I’m always inspired after reading through our contributors’ articles each month. Their willingness to share their leadership, sales and marketing advice is a testament to the generosity of our industry.

Business Intelligence 101

Given the importance of being a data-driven organization in today’s economy, it’s imperative to understand what “Business Intelligence” actually encompasses and how it can help with providing strategic and tactical advantages for improving business performance and results.

Written Permission to Conduct Background Checks

In order for an employer to conduct a background check for employment purposes, the Fair Credit Reporting Act (FCRA) requires written permission from the applicant to authorize the employer to conduct a background check through a third-party provider; a background screening company.