It’s All About the People
Imagine on Monday, you discover that your meticulous, rule-following accountant and creative, eccentric marketing person have switched positions. How’s this likely to work out? Some variation of this misalignment is actually common in most organizations.
The Myth About a National Criminal History Search
Anyone who has the responsibility of hiring employees and overseeing employment background screening for their dealership has heard the term “national criminal history” search. Although the title sounds all-encompassing when doing a background search, it really is not.
3 Theft Risks to Look Out for at Your Dealership
When Googling “dealership theft,” the search returned over 30 million results. There’s a reason for that — scams and thefts targeting dealerships are more common than dealers should be comfortable with.
The Theory of 5: Youth and Experience
One of the principle foundations of The Theory of 5 is that, in order to reach our full potential, we need to seek out more experienced, knowledgeable people to coach us in areas where we’d like to excel. To fill this role, we usually look to people who are older than us or, in a co-mentoring situation, our peers. In most cases we overlook what a relationship with those younger than us can mean to our personal growth.
Rapid Dealership Culture Assessment
Finding great people is one of the biggest challenges for dealerships. In today’s fast-paced business environment, most of us spend the majority of our waking weekday hours at work, so recruiting great talent isn’t just good for business, it’s essential to fueling a positive workplace culture.
Do You Have an Employee Council?
Recently our monthly contributor and long-time AutoSuccess friend, Don Reed of DealerPRO Training, mentioned the concept of dealerships incorporating an employee council for in-dealership feedback. Is your store taking advantage of a process like this?
10 Commandments for the Inspirational Leader
There are so many theories in leadership ranging from vision to self-awareness to service. The simplest way to develop your leadership skills is to have a work ethic mixed with a solid foundation of core values.
The Power of Gratitude
Dealers often say their business would fail without their employees. But do their employees know that? Sometimes dealers and managers think they are communicating appreciation to their staff, but the sentiment may be falling short.
Can I Ask Them to Sign That?
Some of the most common questions I hear are, “Can I do that?” “Can I require that behavior?” “Can I make this policy change?” and — most notably — “Can I fire him?” Today, our question is, “Can I ask my employees to sign that?”
The Theory of 5: Struggle and Strength
Searching for comfort is one of our strongest desires as humans. We tend to gravitate toward what gives us pleasure and recoil from what could cause pain. Most people crave contentment. Most want gratification.
How to Better Operate the Detail Department
In most dealerships today, the responsibility for the management of the detail department is problematic because the detail department is, in most dealerships, the one that nobody wants to claim.
Is An Arrest A Conviction?
The average person may not understand the difference between being arrested and being convicted of a crime. As an employer conducting employment background checks, understanding the difference is imperative. An arrest is not a conviction.
