AutoRentalSystems.com LLC has been named as an Authorized Ford Dealer Telematics Services Provider. This collaboration enables AutoRentalSystems.com and the ARSLoaner platform to leverage connected vehicle technology, like telematics, on modem equipped Ford/Lincoln vehicles. Through the factory installed modems, Ford and Lincoln dealerships can enhance courtesy vehicle fleet management by accessing robust, manufacturer grade data, such as vehicle health, fuel levels, actual odometer reading and more.
“As both an Authorized Ford Dealer Telematics Service Provider and an approved Ford/Lincoln Courtesy Transportation Program Provider, we can now offer dealers a full suite of capabilities to ensure they maximize fleet revenues, stay compliant with the Ford/Lincoln Courtesy Transportation Programs and receive greater visibility into fleet health and usage,” said Laura Tierney, national sales manager for ARSLoaner. “From the first day we started working with Ford Commercial Solutions, it was clear the focus was providing innovative solutions to empower dealers. Through our collaboration with Ford, our dealers are already seeing the benefits of this approach.”
While these connected vehicle enhancements to the ARSLoaner launched in the U.S. in February 2020, early adopters of the technology are highly enthusiastic. Roger Henson, service manager at Lincoln of Cincinnati, stated, “There is a ‘night and day’ difference using telematics integration. The check-in process is extremely fast because all the fuel and odometer data is available immediately. With the vehicle health indicators and warnings, we were notified when a customer using a LCTP vehicle had a bad tire. We were then able to contact the customer and get them into a replacement vehicle, avoiding a potential poor customer experience. We can also proactively contact customers to put them at ease about diagnostic codes they receive or when a vehicle requires maintenance. Overall, we are way ahead of the game with the LCTP telematics integration in terms of process and customer experience.”
