Blog
Assessing Chat Quality — An In-Depth Study
Conversations were scored based on the ability of the provider to answer the customer’s question, timely responses that flowed smoothly...
Conversations were scored based on the ability of the provider to answer the customer’s question, timely responses that flowed smoothly...
Along with ActivSEO and AcceleRater, the retailing platform is part of ActivEngage's customer journey optimization suite.
In a 90-day pilot with Mercedes-Benz of Atlantic City, ActivSEO proved that a tailored approach to SEO can significantly increase...
Using data collected through person-to-person messaging, dealership resources are better leveraged.
AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to...
With seamless access to Auto Parts Kit's robust API integrated within the ActivEngage chat software, ActivEngage chat specialists can now...
Through this collaboration, dealers will be able to leverage the power of ActivEngage live chat on LotLinxAMP Vehicle Display Pages...
As the automotive industry continues to shift towards digital retailing, the new integration offers car dealers the opportunity to leverage...
Huzzah! We’ve finally entered a time where car dealers no longer see digital communication as a hot commodity, but a...
