People-powered interactive messaging solutions enhance the natural progression of conversations, allowing automotive dealers to engage shoppers in their preferred communication channel.
Guided by strong values of compassion, citizenship and responsibility, the auto group strives to stay ahead of the curve.
Brian Ankney sits down with Ted Rubin to discuss how dealers can help consumers find the right vehicle with the company’s messaging solutions.
Enhanced vehicle video content shared in the live chat tool on-demand empowers customers to test drive vehicles from anywhere.
Provides ActivEngage’s managed messaging and customer engagement solutions across Cox Automotive brands.
A recent joint study by ActivEngage and several hundred dealerships showed increased sales efficiency and a significantly shortened buying process for most customers.
Along with ActivSEO and AcceleRater, the retailing platform is part of ActivEngage’s customer journey optimization suite.
In a 90-day pilot with Mercedes-Benz of Atlantic City, ActivSEO proved that a tailored approach to SEO can significantly increase site traffic and conversion.
Using data collected through person-to-person messaging, dealership resources are better leveraged.
AcceleRater has all of the major capabilities of traditional reputation management tools including the ability to monitor and respond to reviews, access rich data, launch review request campaigns and more.
With seamless access to Auto Parts Kit’s robust API integrated within the ActivEngage chat software, ActivEngage chat specialists can now display pricing, images and related parts to customers within chat conversations.
Through this collaboration, dealers will be able to leverage the power of ActivEngage live chat on LotLinxAMP Vehicle Display Pages (VDPs) to drive up to 5x VDP conversions and more in-market car buyers to the dealership.