Podcast: Customer Feedback and Online Reputation
Ali Fawaz, general manager of worldwide automotive for Reputation.com, joins us to discuss managing customer feedback and online reputation.
Managing Customer Feedback and Your Online Reputation
Online reputation and customer experience go hand in hand today, you need to have a complete picture of what your consumers are saying about you and your brand online and offline.
Boost Trust by Building Your Online Reputation
Today’s savvy consumers are following in the footsteps of those early Saturn fans. They are empowered with information long before they even set foot inside your dealership.
Why Every Auto Dealership Needs to Monitor its Online Reputation
There’s no question that social media has changed the auto buying process dramatically. Ten years ago, one might ask a neighbor or a friend where they bought their car. Now they can ask hundreds or even thousands of people for recommendations via Facebook, Twitter, Yelp or dozens of others of sites. And the advice
Lexus Earns Top Reputation Ranking on Widewail Brand Scorecard
The factors incorporated within the report include regional performance, detailed brand sentiment performance across 27 topics, reputation performance, best-selling model performance and top-rated dealers.
Cars.com Reveals Top Automakers with the Best Reputation
In an era where online reviews significantly influence consumer decisions on what and where to buy, the Experience Report delivers insights into both strong and underperforming areas that impact a dealership’s reputation.
Executive Spotlight with Lori Berkson of Reputation
Lori discusses importance of customer reviews, and what sets successful dealers apart from the rest.
Carousel Motor Group Launches Carousel Online, Ecommerce Site
Carousel has teamed up with Cox Automotive, Inc. to create an e-commerce platform that simplifies the online buying and selling experience.
Podium Added as Trusted Reputation Management Partner to FordDirect’s Social Media & Reputation Management Product
Ford and Lincoln Dealers now have more choice with additional tools and technology to enhance their online presence and reputation
Is your dealership’s reputation an asset or a liability?
Online Reputation Affects Revenue Opportunity More Than Ever Before In 2021, every business owner should have at least a basic idea of what online reputation is and why it matters. From the earliest days of Google to the explosion of social media, the way companies are perceived online has directly influenced broader consumer sentiment, creating
