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Automotive Dealers Recognize Digital Air Strike as Leader in Six Consumer Technology Categories, Including Digital Marketing, Lead Response, Video Messaging, and Social and Reputation Management

Digital Air Strike wins record six awards in the 17th annual Dealers’ Choice Awards program, where auto dealers select their favorite partners.

Study: Most Americans Believe Online Reviews Matter More than Ever Before

National study from Podium highlights the pandemic’s impact on online reviews for local businesses, emphasizing the importance of social distancing observance and mask-wearing policies.

Taking a Holistic Approach to Your Digital Reputation, Social Media Management

The idea of your website, your social media presence and your public-facing reputation on Google or Bing all being separate entities that need separate attention is outdated.

reputation management
Lexus Partners with Widewail to Enhance Online Customer Experience

Widewail’s Engage solution, which delivers online customer review monitoring and response management for local businesses, will be paid for by Lexus on behalf of subscribing dealers for one year.

Insight into Who’s on Track to Rank for Reputation Excellence

The 2020 Automotive Reputation Report provides dealerships with detailed insights into their strengths and weaknesses, uncovering opportunities for operational improvements.

Data Shows Dealers Realize Importance of Digital Merchandising but Struggle to Differentiate Themselves Online

The meta-analysis uncovered five opportunities for dealers to create more comprehensive, engaging digital listings that drive greater transparency and visibility amid a competitive market.

How Better Controlling Your Keys Helps You Manage Your Reputation

By creating a positive customer experience that starts with proper key control, you can help influence how people perceive your dealership online and prevent unflattering reviews from driving away future customers.

Helion Presents ‘Cyber Criminals are Targeting Your Dealership! Are You Prepared?’ in Free Online Webinar

Helion’s webinar is free to attend and is designed for dealership CFOs, dealer principals, general managers, controllers, department managers and CPAs.

Car Buyers Visiting Fewer Dealerships, Making Faster Decisions as Online Engagement Rises

The number of dealerships visited in the car-buying process also continues to drop.

4 Ways to Profit From Online Reviews

Most dealerships today understand the importance of a good online reputation. Consumers see online reviews all over the web, and they do influence customers in their selection of a dealership for both sales and service.