Dealer Panel – Benefits Employees Appreciate the Most
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
How to Motivate Employees With Effective Communications
Effective communication promotes a culture of sharing ideas and solving problems. Employees who are “in the know” and feel like their opinions are valued are more likely to be engaged and motivated to do their jobs well.
The Power of Gratitude
Dealers often say their business would fail without their employees. But do their employees know that? Sometimes dealers and managers think they are communicating appreciation to their staff, but the sentiment may be falling short.
BendPak Founder Don Henthorn Passes Away
Under his leadership, BendPak has grown from a small machine shop to one of the world’s leading manufacturers of car lifts and automotive service equipment.
Ashlee Church: #NotLikeTheOtherGuys
This dealer is following her arrow and bringing change to the auto dealer industry.
Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane
Today’s service customers expect a high level of service when they choose to take their vehicle to the dealership. See how Mike Thomas, service director for Toyota of Murfreesboro, delivers on those expectations while inspecting 100% of the vehicles that come through their doors.
Why Dealership Digital Signage Is Mission-Critical for the EV Evolution
EVs bring a new list of terms that consumers are being asked to understand, and dealers are being asked to effectively, accurately explain. Digital signage can help.
To Improve Customer Experience, Improve the Employee Experience
If you want to improve your customer experience, start by improving your employee experience. It takes a thoughtful, intentional strategy as well as a commitment. But the payoff is worth it.
Flagship Credit Acceptance Named to ‘Best Workplaces in Texas’ by Great Place To Work
Flagship previously earned certification as a Great Place to Work in November 2020.
Portfolio Earns 4th Straight OC Top Workplaces Ranking
Portfolio has made The OC Register’s list of the Top Workplaces in Orange County, CA, for the fourth consecutive year.