When the service and sales departments don’t have fixed ops net profit at heart, you can expect to receive unwelcome news.
With the proper equipment and techniques, alignments and tire sales are low-hanging fruit that you can turn into profitable work and lasting customer relationships.
Are you letting your fixed operations gross profits walk out the door and down the street to your competitor?
The future of our service business starts with building long-term relationships with your customers.
Learn how dealership service and internet managers can optimize outbound calling to bolster results, improve CSI.
The platform enhancements will support customer loyalty and new customer acquisition.
With TruVideo, service advisors create videos to explain needed repairs via text to customers and can now offer finance options through DigniFi.
How do you build an advisor sales force in your service drive? It’s no different than what you’re doing in the showroom.
Maximizing every work order is a necessity to keep customers’ vehicles running well, techs busy, paychecks flush and the bottom line in the black.
The additional service request can provide the most profitable selling opportunity to a service department, but you must have a great process in place that can track its sales effectiveness.
The average dealership spends $10,000 a month on pay-per-click or search engine marketing. Less than one-fifth of that is allocated to promote the service department. This is a huge missed opportunity.
In many dealerships, service revenue is leaking away in the form of lost opportunities. Learn how to identify and stop these common leakage points and keep your dealership competitive with increasingly aggressive independent repair facilities.