Leveraging Customer Video Testimonials to Capture More Credible Reviews
Directly integrated into point-of-sale systems, Widewail’s solution automatically pulls customer data and generates mobile-friendly review requests to drive review engagement with customers.
Widewail Joins CDK Global Partner Program
Widewail is seamlessly integrated with CDK data, bringing a turnkey solution to review generation and management for CDK dealers.
Podcast: Customer Reviews
Matt Murray, CEO of Widewail, discusses the importance of online customer reviews.
The Voice of Your Customer
If you’ve been to an automotive industry conference in the past several years, you’ve likely seen service providers offering some combination of artificial intelligence, digital retailing or subscription/alternative ownership solutions. They promise that these features will lead to increased loyalty, customer satisfaction and improved margins.