Podcast: Hidden Phone Potential
Justin DePasquale of CallRevu talks about how to unlock hidden growth potential in phone calls.
Podcast: Social Advocacy Learning
David O’Brien of Quantum5 discusses retraining salespeople and service advisors to ask different questions.
Podcast: Customer Reviews
Matt Murray, CEO of Widewail, discusses the importance of online customer reviews.
Podcast: NADA 2021
Susan Givens and Scott Ghedine of AutoSuccess discuss the virtual NADA 2021 announcement on this special edition episode.
Podcast: Safety Recalls
Mark Paul, president and CEO of AutoAp, discusses safety recalls, stop sales and do not drive orders.
Leadership Podcast: Daily Habits
We return to some of our past guests to get their thoughts on what daily habits have helped in their success.
Podcast: Managing Pre-Owned Inventory
Bruce Thompson of CarOffer discusses how to manage your pre-owned inventory in light of the pandemic’s economic impacts and disruptions.
Podcast: Digital Retailing
Chris Murphy, president and chief marketing officer for GoGoCar, discusses digital retailing in the car-buying process.
Podcast: FFCRA
Brianna Stashak, human resources consultant for KPA, discusses the particulars of the Families First Coronavirus Response Act.
Podcast: Vehicle Merchandising
Tim James, COO of Flick Fusion, discusses vehicle merchandising using video.
Podcast: Marketing Trends
Aharon Horwitz, CEO of AutoLeadStar, discusses trends and strategies for the next phase of automotive.
Hard Times Bring Out the Best in Dealers
The dealer community is full of great people who do good work. Here’s a spotlight on a few recent good deeds.
