On the Brink: The Next Big Thing for Car Dealers
Tech exec sees a significant transformation coming to auto retail in the next three to five years, one that will put dealers in control of their destiny.
LotLinx Expands Proprietary /AI/ Product Suite
The advanced /AI/ platform automatically identifies and corrects inventory risk.
Are You Ready for Artificial Intelligence?
Chatbots allow you to spend time on more focused goals elsewhere.
Personalization Enabled by Automation and AI Will Greatly Improve Car Buying and Ownership
The Cox Automotive Car Buyer Journey Study indicates that technology used smartly delivers a more personalized, customer-based approach to selling that helps U.S. auto dealers build better, long-term relationships with their customers.
321 Ignition’s New Mobile Platform Helps Dealerships Communicate with the Next Generation of Buyers
321 Ignition uses AI capabilities to help dealerships adapt to Millennials’ and Gen Z’s unique mobile shopping habits and showroom demands.
Black Book Partners With Drivably to Bring More Profitability Into Dealer Online Inventory Acquisition
Drivably’s offering helps dealers seamlessly find the right inventory opportunities by making recommendations based on a variety of criteria including a dealer’s unique preferences, historical dealership performance data, individual market, and valuation data.
J.D. Power and Uptake Create New Benchmarking Products that Leverage Artificial Intelligence
The collaboration will also include smart home and connected real estate insight for utilities and power generation firms, as well as connected device efficacy insight and optimization benchmark surveys for mobile network operators.
OfferUp Helps Auto Dealers Find Hot Leads Through Artificial Intelligence
In addition to dealer-focused tools, the program helps buyers find the best deals nearby and connect with independent sellers and dealers instantly and anonymously.
Podcast: Meeting Customers’ Expectations in a Digital Era
Lori Wittman, senior vice president of dealer software solutions for Cox Automotive, joins us to discuss how dealerships can meet rising customer expectations in a digital era.
VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers
VinSolutions is currently piloting the product, which includes three new artificial intelligence-enabled tools for Connect CRM: Engagement Strength, Sentiment Analysis and Buying Signals.
Putting It All Together: Artificial Intelligence 101
Everyone knows that AI is the future. It will drive us around in our cars, predict the next natural disaster and find the cure for cancer. But what can AI do right now to make our lives easier?
Phone Skills We Learned While Building Automotive Digital Assistants
We all understand that DAs like Alexa know more details than your employees, but is she more trustworthy? Create dealership processes and develop people like we develop DAs.
