Frankie Russo of 360 AUTO discusses how innovative CXM and technology will give auto dealers the edge in 2021.
Retailers that do the best job creating that positive customer experience will not only survive during these unique times but emerge as leaders in the eventual post-pandemic economy.
Making that experience memorable in a digital retailing world is crucial for dealers. 360 AUTO’s technology creates a personalized website for each customer.
360CXM technology offers dealers a host of CRM improvements, including AutoTarget scores, more enriched data and tools such as click-to-dial, texting, one-to-one emails, ringless voicemail and more.