Walmart Expands CarSaver Program Nationwide
Certified dealers agree to provide fair, upfront pricing to Walmart’s customers and, in exchange, they receive exclusive leads and appointments that are only sent to their dealership. Dealers are reporting that these opportunities convert significantly higher than traditional leads.
Megasys Partners With Dealertrack
The latest partnership integration quickens the indirect loan decisioning process with dealers utilizing Dealertrack’s Credit Application Network solution.
ELEAD1ONE Takes Home Three Automotive Website Awards (AWA) from NADA, Presented by PCG Companies
PCG Companies’ Vanguard award is a new category this year, presented to companies and products leading the way in new developments in the automotive industry.
A New Service CRM: Mobile Lane and Shop Platform Streamlines Customer Experience
Implementing new technology and changing processes are massive undertakings. See how one dealership ensured the correct decision was made the first time.
Onboarding the Right Employees for Handling the Phone in 90 Days
Setting a foundation isn’t an overnight process. ‘Hitting the ground running’ does nothing but set you and your new hire up for a train wreck. It takes new hires eight months to reach their full potential. Put the time in and do it right. A one-week onboarding process isn’t sufficient for new hires; learning takes time.
Federal Regulations and Getting to Compliance Confidence
Most dealers know compliance can be critical to their bottom line, but many do not know how to balance staying current with today’s ever-changing regulatory environment with the day-to-day needs of running and growing their business.
Dominion Dealer Solutions’ New Inventory Management Mobile App Improves On-The-Lot Mobility and Data Reliability
Continued development in the new app will include sourcing, stocking and integration with live video, making this the most comprehensive inventory management mobile tool, with all functionality in one app.
Defining a Clear Service BDC Strategy – Three Keys to Increasing Profits and Retention
The pipeline is full. When a seven-year sales streak ends, it will usually imply bad news. Perhaps it would be bad news in an industry such as big box retailing or with real estate’s housing supply, but it has the potential to be good news if you’re a retailer in the U.S. automobile industry.
Auto/Mate Streamlines Loaner Car Process for Auto Dealers with Bluebird Auto Rental Systems Integration
Auto/Mate customers that use Bluebird Auto Rental’s LoanerTrack for their service loaner fleets will benefit from increased efficiencies in the service department.
Up in a Down Market: Navigating the Evolving Customer Experience, Part 3
I believe, eventually, you’ll be able to do everything online and have the dealership deliver to the home. For people who want that, that will be more of the norm in five to 10 years. Of course, there will still be some people who’ll want to come in, drive the car and shop.