Staying Focused and Reinventing
When your dealership is facing stiff competition, the difference between success and failure comes down to two elements — standing out from the competition and building customer loyalty. To compete in today’s automotive industry, top dealerships must “reinvent the wheel” just to stay relevant in an aggressive market.
Staying Engaged and Planning for the Future
PEOPLE CAN BE RESISTANT TO CHANGE, SO YOU BREAK THAT RESISTANCE DOWN BY EMBRACING IT, UNDERSTANDING IT AND PUTTING FOCUS ON IT… When David Elattrache stepped in as the general manager of Huggins Honda in 2009, he knew that some changes would be inevitable to keep the dealership competitive for its future. After all, technology
Embracing AI: How Automotive Dealerships Can Supercharge their Operations and Reconnect with Humanity
Having a human-centric approach, augmented by AI, is the cornerstone of a dealership that not only excels in sales but also in creating lasting connections with its community.
Understanding Your Market: Insights on Customer Retention and Conquest Opportunities
Brand retention and defection numbers can be tough to look at, but they can be a great guide to finding new customers.
Bridging the Communication Gap: Dispelling the Opt-in Text Myth in Dealership CRMs
There are common misconceptions harbored by some CRM providers in the automotive industry that are hindering dealers’ communications with their customers.
Benefits of Outsourcing Title Work
If your dealership is struggling with turnover or having difficulty establishing an efficient tag and title process, one option is to outsource this task to a third party.
Letter of Resignation, Effective Immediately
Are you letting your fixed operations gross profits walk out the door and down the street to your competitor?
Slowly Increasing Inventory and Continued Demand Fuel Commercial Vehicle Industry
Work Truck Solutions®, the leading authority on commercial vehicles, released their Q1, 2023 Commercial Vehicle Market Analysis.
Is the Sky Falling, Chicken Little?
Don’t let anyone fool you into settling for mediocrity in the showroom or online.
Top 10 Reinsurance Mistakes (& How to Avoid Them) Part 1
The right program can benefit every aspect of your dealership enterprise — from F&I and fixed ops to succession planning and retention.
