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Dealer-Controlled Vehicle Service Contracts and Ancillary Plans Help Boost F&I Profits

With the right DOWC in place, automotive retailers can embrace today’s highly competitive market with F&I programs that we can see customers have come to rely on.

Podcast: Making Positive Impressions

Sally Whitesell of sw Service Solutions speaks with us about making positive impressions with your clients on the service drive.

Everyone’s Crazy ‘Bout a Sharp-Dressed Advisor

Does your team dress for success? If we want to be treated as professionals, we must look like professionals, so it’s time to suit up! We’d all love to wear our comfortable weekend clothes to work, but if we want to be treated with respect and taken seriously, we have to show we mean business by creating a professional image.

Spark Plug Fouling Diagnostics: Getting to the Root Cause of Misfires

If the plugs fail sooner than the recommended interval, it’s important to solve the problem before installing new plugs. If you are replacing spark plugs to solve a misfire problem, the car will be back.

Buy My Stuff — Right Now!

If it is superior to the competition, you need to explain how and why. Don’t try to simply tell the market what it wants; that will never end well.

Fidelis PPM Sister Company Vero Partners with Allied Solutions, Launches Inventory Freshening, Profit-Building VSC Program for Non-Franchise Dealers

Together, Vero and Allied Solutions have launched Dealership Advantage Program. The vehicle merchandising and protection program helps dealers present fresher, more appealing inventory and deliver a better customer experience – and, make more money.

High Performance Doors Are a Design Priority

With many of our nation’s auto dealerships rapidly expanding and renovating, there are important design considerations and equipment selections to be made during the process. New facility image requirements and the ever-growing equipment technologies offered to this industry have made the equipment selection process a full-time task.

Sell at Recon: A Photo-First Workflow Strategy

Used cars offer the best defense against margin compression — and how you leverage reconditioning as an offensive tool makes this work. Getting incoming cars reconditioned and to the sales line quicker can mean healthier gross margins for your used car operation.

Dennis McGinn Podcast
Don’t Let the Economy Dictate Your Success

In our experience, the management at those companies follows most of these practices. And, while there is no “silver bullet” or guarantee, we’ve seen these companies succeed in the hardest of times.

On How Not to Get Stuck Between a Rock and a Hard Place

We’re entering a time again where that dangerous spot between that rock and a hard place is staring dealers in the face. The heat is already on, and some dealers are jumping out of the hot water and taking action. I fear too many will not, however, preferring to mush on until the water boils and it is too late.