Podcast: Creating Engaging Customer Videos
Evan Riley of FlickFusion talks on how videos give car shoppers the tools to control their own buying experience.
How to Identify and Target High-Intention Customers With a Customer Data Platform
Learn how your dealership can improve its customer experience and keep customers engaged with a Customer Data Platform (CDP). Attend this free webinar to hear Bobby Gaudreau explain how a CDP can unify first party and behavioral data to maximize your dealership’s marketing. You’ll find out how to identify high-intention customers and target them across
After-sales Service Helps Boost Customer Loyalty for Automotive Dealerships
After-sales service in the fiercely competitive automotive marketplace is renowned for fickle customer loyalty.
Polly Announces Integration With Cox Automotive’s Vinsolutions, Benefiting Dealer Customers
Polly (formerly known as DealerPolicy) announced a collaboration with Cox Automotive’s VinSolutions.
CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed Operations
ServiceVision helps streamline service call management and provides real-time alerts for immediate customer attention.
Rapid Recon Adds VinTel Vehicle Diagnostic Reports Integration for Mutual Customers
Rapid Recon announced a Certified Partner integration with VinTel® by VinLogx.
To Improve Customer Experience, Improve the Employee Experience
If you want to improve your customer experience, start by improving your employee experience. It takes a thoughtful, intentional strategy as well as a commitment. But the payoff is worth it.
Personalized Videos Win Customers’ Attention
The video your dealership uses can, and should, be an important informational tool to add value to your online showroom.
Know These 4 Personality Styles to Better Serve Your Customers
How lessons from a Swiss psychiatrist and psychoanalyst can help improve your sales and service numbers.
The Seasons Are Changing (and so are Your Customers)
As summer comes to a close, you may have noticed more changes than just the cooling weather. Odds are, if you think back to your most recent customer interactions, you notice the demographics, wants, and needs of your customers changed slightly from what they were even a few months ago. While collective habits of your
