Phone Skills Certification: Start Today and Create a Culture of Continuous Improvement Amongst Your Team
You can’t fix your phones without fixing performance gaps among those handling your calls.
Here’s Why Your Dealership Should Implement a Management Training Program
Not sure where to get started when it comes to building a management training program? Take a look at some examples of dealership groups with strong programs in place.
Achieving Greatness: How to Beat the ‘Good Enough’ Syndrome
Is your top performer good enough to set the standard for your entire department? If everyone settles for reaching that advisor’s performance level, will your store truly be great?
Colors On Parade Offers Women in Automotive Franchise Scholarship at 2018 Conference in Orlando, FL
By training female leaders and establishing them as business owners in this industry, Colors On Parade hopes to open many more doors for other women looking to establish themselves.
Brian Pasch Invests in Marketing Managers at DMSC
DMSC attracts the top technology and marketing professionals for a unique experience focused on the latest automotive digital marketing and sales solutions.
You Are In Charge of Your Career
There are numerous ways to learn sales skills. Some dealerships have extremely in-depth training and mentoring programs to develop their people. Others just toss salespeople to the wolves and see who survives.
Are You Managing Your A-Level Salespeople Straight to Your Competition?
Managers need to be held accountable for the development of their sales team. A revolving door for salespeople is not a recipe for success. The days of tossing 12 green peas at the wall and hoping a few stick are gone.
Motive and Educate: What Your Team Needs From You as a Leader
No matter which vehicles you sell, what services you provide or how long you’ve been in business, your most valuable resource will always remain the same: your people. Those who make up your team will be your greatest asset or your greatest liability. As a leader, either of a team or of the entire company,
Building Leaders: Keeping Up With Challenges and Opportunities, Part 3
“I go to different conventions to learn how others are facing challenges, and I make sure I surround myself with other business leaders; not just auto leaders but people who are successful in business in general. Through education, constant reading and surrounding myself with people who are excelling in business, I become more prepared to lead and excel, as well.”
Building Leaders: When to Let Go, Part 2
“My job is to find the right leaders for the right job, make certain they are working from their position of strength and lay out the expectations. They need to know what we want, when we want it and what rules of our culture they must follow to get it done.”