Innovative Product Introductions
With new procedures in place and increasing buyer concerns to address, innovative new products are essential to drive business.
Antimicrobial Product Arsenal
Is your F&I administrator helping you sanitize your showroom and protect your customers? If not, you should find one who can.
Dealer Capital and Compliance
Dealers need control of their investments, and access to their cash as permitted by state regulations, to insulate themselves from an economic downturn.
Podcast: Customer Service in a Crisis
Michael LaMotta, founder of Dealer Owned Warranty Company (DOWC), joins us to discuss customer service in a crisis.
6 Keys to Your Reinsurance Selection
Whether you are setting up your first dealer participation program or considering alternatives, the decision you make today will have long-term consequences for you, your family and your business.
Customer Service in a Crisis
In times of crisis, your customer-facing staff can also be the most important line of defense when it comes to your company’s reputation.
New Decade Sees Shift in F&I
Consumers want an alternative to the traditional F&I process, without spending additional time in the dealership.
Today’s F&I — The Digital Menu
The digital menu is meant to increase customer satisfaction by engaging the customer in the digital experience they are looking for. The media allows consumers to enjoy the transparency and the feeling of control it provides them. If dealers have not already done so, 2020 is the time to transition to a digital menu and leverage the engagement it provides.
Year-End Regulatory Review Necessary to Ensure Compliance
As the new year approaches, re-examination of the legal landscape and related tax implications is in order. Review and analysis of not only fundamental automotive regulations, but also finance and insurance laws is highly recommended.
Dealer-Owned Warranty Company — Have You Made the Switch?
In addition to increasing profit potential on F&I sales, the ability to tailor and customize their own F&I offerings means a dealer can build a portfolio of F&I products that caters to a variety of vehicles.
