Podcasts Podcast: Customer Service in a Crisis Michael LaMotta, founder of Dealer Owned Warranty Company (DOWC), joins us to discuss customer service in a crisis. Advertisement ByMichael LaMotta on May 15, 2020 Michael LaMotta is the founder of DOWC Michael LaMotta, founder of Dealer Owned Warranty Company (DOWC), joins us to discuss customer service in a crisis. www.DOWC.comAdvertisementClick Here to Read MoreAdvertisement Advertisement In this article:AutoSuccess, crisis, crisis management, Customer Service, Michael LaMotta, sales, selling Up Next:Podcast: Identity Fraud Don't Miss:Podcast: Better Loaner Fleet Management Click to comment Podcasts: Leadership Podcast: Mistakes Leaders Make Podcasts: Podcast: Staying Productive While Working Remotely Podcasts: Podcast: Leaning on Others for Support Podcasts: Podcast: Bringing the Showroom to the Customer Advertisement WEBINARS Watch a webinar for free on-demand! PODCASTS Listen to the latest AutoSuccess podcast. SUBSCRIBE Stay up to date with all the latest AutoSuccess news.