Improving the Customer Experience With Better Call Connectivity
Consider this: The average customer will call up to seven dealerships, but only walk in to one or two. You want to be one of those dealers.
10 Innovative Technology Companies Who Help Dealers Dramatically Evolve and Emerge
The automotive industry continues to evolve around the way consumers research, buy and service vehicles. One thing remains the same in the highly competitive industry: dealers continue to implement marketing strategies and technologies to help drive new sales and service business while at the same time retain their existing customers.
Take a Moment
It’s full of possibilities. Anything could happen this year. This could be the year where all the work pays off and all your dreams come true. The year is waiting for you, urging you to get started.
Ditch the Purple Gorilla: Create a Dealership for Today’s Customer
Is your dealership set up to be proactive and make the most of that 21 percent of customers’ time? Or are you stuck in old processes built for old customer shopping patterns?
Time to Line is Great News for Changing Times
I’m talking to the choir here, but auto dealers are champions of making lemonade from lemons, and you’ll need as much of this optimism as you can grasp going forward.
Auto/Mate Integrates Dealership Management System With DealerFenix Reporting and Workflow Automation System
DMS integration enables DealerFenix users to easily track Key Performance Indicators (KPIs), automate dealership workflow processes and eliminate time-consuming, manual tasks.
Using the Deming Wheel to Drive CPI and Used Car Profits
When I helped develop workflow models for Hewlett-Packard systems years ago, we applied the Deming Wheel to our efforts. I submit that you should consider applying it to your dealership operations as well. What this device describes and encourages is fundamental to any continuous process improvement (CPI) effort to make your dealership more profitable. Precisely
Manheim’s Marketplace to Deliver Omni-Channel Experience
“Manheim’s vision is to transform our operations into a seamless, 24/7 marketplace that enables our clients to buy and sell vehicles and solutions effortlessly,” said Grace Huang, president, Manheim Inventory Solutions.
Manheim Gears Up for Third Year of “Flip This Car” Project with High School, Inc.
As the school year gets underway, Manheim California is gearing up for the third year of its “Flip this Car” project, which enables Valley High School students in Santa Ana, California to recondition cars and auction them off.
Carolina-Based Company Colors On Parade Hosts 2017 National Area Developer Conference in Raleigh, North Carolina
Colors On Parade is excited to be hosting their 2017 National Area Developer Conference in Raleigh, NC from September 29-30 2017. This conference is an enriching opportunity to gather employees who work in different areas throughout the world to come together once a year.
